+91-9903456699
+033-48034476
help.tvrhealthcare@gmail.com
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help.tvrhealthcare@gmail.com
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Frequently asked queries
1. What are the operating hours of the polyclinic?
We are open from Monday to Friday, 8:00 AM to 6:00 PM
2. Do I need to make an appointment to see a doctor?
Yes, we highly recommend making an appointment to minimize wait times.
3. What documents do I need to bring for my appointment?
Please bring your identification card, health insurance details, and any relevant medical records or test results.
4. Is there parking available at the polyclinic?
Yes, we have parking facilities for patients and visitors.
Yes, we highly recommend making an appointment to minimize wait times.
5. What services do you provide at the polyclinic?
We offer a wide range of medical services, including general check-ups, vaccinations, minor surgeries, and specialist consultations.
6. Can I request a specific doctor for my appointment?
You can request a specific doctor, but it is subject to availability.
7. What should I do if I need to cancel my appointment?
Please notify us as soon as possible if you need to cancel or reschedule your appointment.
8. Is there a pharmacy in the polyclinic?
Yes, we have an in-house pharmacy for your convenience.
8.What services do you provide in your diagnostic centre?
We offer a wide range of diagnostic services, including blood tests, imaging, pathology, and genetic testing.
9.Do I need to make an appointment?
Appointments are recommended, especially for specialized tests and procedures. Walk-ins are also accepted, but availability may vary .
10.How can I schedule an appointment?
You can schedule an appointment by calling our reception desk or using our online appointment booking system on our website.
11. You can schedule an appointment by calling our reception desk or using our online appointment booking system on our website ?
The turnaround time for test results varies depending on the type of test. Most routine tests are available within 24 to 48 hours.
12. Can I get my test results online?
Yes, we provide secure online access to test results through our patient portal. You can log in using your unique credentials.
13. Is fasting required for blood tests?
Some blood tests require fasting, while others do not. Your healthcare provider will provide specific instructions for your test.
14.What should I bring for my appointment?
Please bring your valid ID, health insurance details (if applicable), and any relevant medical documents or prescriptions.
15.Do you accept health insurance?
Yes, we accept most major health insurance plans. Please check with your insurance provider to confirm coverage and network participation.
16.How do I pay for services?
We accept cash, credit/debit cards, and health insurance. Payment is usually made at the time of service or as per your insurance policy.
17.Are your technicians and staff qualified?
Yes, our technicians and staff are highly qualified and trained in their respective fields. We prioritize accuracy and patient safety.
18.Can you accommodate patients with disabilities?
Yes, our facility is designed to accommodate patients with disabilities. We have wheelchair accessibility and other necessary arrangements.
19.Do you offer home collection services?
Yes, we provide home collection services for patients who are unable to visit our center. Please contact us to schedule a home collection
20.How can I contact your customer support?
You can reach our customer support team by calling our helpline number or by sending us an email. Contact details are available on our website.
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